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Booking information

How to select an experience, check availability, complete payment, receive confirmation, and prepare for your visit.

Know what happens next

Each Vatican experience has its own available dates, starting times, participant rules, cancellation terms, and meeting instructions. Review these details before payment.

Booking journey

From selection to confirmation

Choose an experience

Compare the self-guided entrance ticket, guided Vatican tour, and private-tour options. Review duration, inclusions, exclusions, and suitability.

Select visitors, date, and starting time

Choose the correct number of participants and select an available time. Availability can change until checkout is completed.

Enter contact information

Use an email address you can access while traveling. Carefully check the lead traveler’s name and phone information.

Complete secure payment

Select an available payment method and review the final order total before pressing Pay now.

Receive and review confirmation

Open the confirmation promptly. Verify the activity date, starting time, participant count, cancellation terms, and meeting instructions.

Important booking checks

Before payment

Names and participant types

Enter accurate participant information and select the appropriate age categories where offered.

After payment

Email and ticket details

Check your inbox and account. If something is incorrect, contact support as early as possible.

Before arrival

Meeting and venue rules

Review arrival time, dress code, identification requirements, accessibility, and restricted items.

Payments

Secure checkout and clear totals

Payment options are displayed during checkout. The final total should be reviewed before payment, including the selected number of visitors and any applicable discount.

  • Use the cardholder’s correct billing details
  • Do not refresh or close the page while payment is processing
  • Wait for the confirmation screen after successful payment
  • Keep the order number for future support requests

If confirmation does not arrive

Check spam or junk folders, confirm whether the payment completed, and review the My Account area. Contact support with the payment time and email used if assistance is required.

Contact support

Ready to choose your visit?

Select an experience and check current dates and starting times.

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